CareAscend, LLC (“CAREASCEND”) is sensitive to the concerns that you have about the use of the information that you disclose to CAREASCEND via its web and/or mobile application (collectively, the “Application”).  Accordingly, this Privacy Policy (the “Policy”) sets forth CAREASCEND’s privacy practices and the possible uses of the information that it gathers through the Application.  CAREASCEND will not sell, share, or rent Your Information to others in ways different from those disclosed in this Policy.


Collection of Information

In connection with your use of the Application, CAREASCEND may request and/or collect certain personal information from you, which may include, without limitation, your name, address, email address, employer, and/or job title (“Your Information”). By entering Your Information via the Application or otherwise providing Your Information to CAREASCEND, you consent to CAREASCEND’s use of Your Information for purposes discussed herein. Although not expected, to the extent CAREASCEND collects or stores any protected health information (“PHI”) as such term is defined by federal laws and regulations and orders, including without limitation Health Insurance Portability and Accountability Act and its implementing administrative simplification regulations (45 CFR 160-164) (“HIPAA”), CAREASCEND will comply with all applicable HIPPA requirements regarding your PHI.


Use of Information

CAREASCEND will use Your Information in administering and supporting the Application and in providing you access to appropriate functions of the Application and to interact with your employer or other primary licensor pursuant to which you have access to the Application.  CAREASCEND will use Your Information in order to contact you and provide you with information regarding new features, updates, and other issues relating to the Application. CAREASCEND will use also Your Information to respond to requests you may make of CAREASCEND, including technical support.  CAREASCEND may also refer to Your Information to better understand your needs and how CAREASCEND can improve the Application.


Information Sharing

CAREASCEND may share Your Information with agents, contractors or partners in connection with services that these individuals or entities perform for, or with, CAREASCEND. CAREASCEND may, for example, provide Your Information to agents, contractors or partners for hosting the Application, data processing services, or for sending materials to users of the Application. However, CAREASCEND will not allow such third parties to advertise to you, contact you without CAREASCEND’S authorization or to use Your Information in any way contrary to this Policy.

CAREASCEND reserves the right to share Your Information in response to duly authorized information requests of governmental authorities or where otherwise required by law. CAREASCEND may also disclose Your Information if CAREASCEND deems it necessary or desirable in its sole discretion (i) for fraud protection or credit risk reduction purposes, (ii) in the good-faith belief that such action is necessary to protect and defend the rights or property of CAREASCEND, its licensors,  or the rights, property or wellbeing of any users of the Application or other third party, or (iii) to act under urgent circumstances to protect the safety of CAREASCEND or its employees or a member of the public.


Aggregation and Cookies

Any of Your Information that is aggregated in a non-personally identifiable manner may be disclosed to third parties and otherwise used by CAREASCEND as it deems appropriate.  In addition, CAREASCEND may collect information through the use of common information-gathering tools such as web beacons, cookies, and server logging.  For example, the Application may use a technology called a “cookie.”  A cookie is a piece of information that the webserver sends to your device when you access the Application.  When you return to the Application, it will detect whether you have one of the cookies on your device.  The cookies help provide additional functionality to the Application and help CAREASCEND analyze Application usage more accurately.  For instance, the Application may set a cookie that keeps you from needing to re-enter your username or password. This Policy covers the use of cookies by CAREASCEND and does not cover the use of cookies by any advertisers or other third parties.


Push Notifications

You acknowledge that CAREASCEND may send push notifications to you through the Application and/or to your email.


Comments and other content submitted to our anti-spam service are not saved on our servers unless they were marked as false positives, in which case we store them long enough to use them to improve the service to avoid future false positives.


Business Transfer

CAREASCEND may provide Your Information to a third party in connection with the sale, assignment, or other transfer of the business of CAREASCEND to which the information relates, in which case CAREASCEND will require any such buyer to agree to treat Your Information in accordance with this Policy.


Privacy Policy Changes
Although most changes are likely to be minor, CAREASCEND may change its Privacy Policy from time to time, and in CAREASCEND’s sole discretion and without notice. CAREASCEND encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Privacy Policy Contact Information
If you have any questions, concerns or complaints regarding this Policy or CAREASCEND’S collection or use of Your Information, please contact us at your convenience:

CareAscend, LLC.

Attn: Privacy and Security

12486 Shadow Cove Way

Carmel, IN 46033



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